Airbnb management in Bath, Bristol & London
Full-service short let management for owners who want the best return from their property, without the work.
- 2020 Managing homes since
- £2m+ Bookings, last 12 months
- 5.0 Google reviews
- 4,696 Stays, last 12 months
- 10,000+ Guests, last 12 months
Run like a business.
Cared for like a home.
We've managed short lets since 2020, starting in Bath and now across Bristol and London. We're selective about the homes we take on, because we'd rather build long relationships with owners than chase numbers. Every property gets the care and attention we'd give our own.
Behind that is a professional operation that handles everything from listing to linen: pricing, guests, cleaning, maintenance and reporting.
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Revenue, not occupancy
Daily dynamic pricing, always reviewed by a person.
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100% management
We don't co-host, and we never ask owners to clean or meet guests.
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People who know you
A small team that knows you and your home, 7 days a week.
A closer look at Moa & Kin
Watch how we prepare, run and care for the homes we manage, from the first clean to the last guest of the season.
Where we manage
Local teams in every city we cover, so someone who knows your area is always close by.
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Bath
Where we started in 2020, and still home. Georgian townhouses, city-centre apartments and family homes across the city.
Airbnb management in Bath -
Bristol
Year-round demand from business, family and leisure guests, from Clifton and Redland to the Harbourside.
Airbnb management in Bristol -
London
Selected London homes, managed with the same standards, systems and attention as our Bath portfolio.
Airbnb management in London
A complete Airbnb management service
One team runs your property from the first photo to the monthly payout. You approve the big decisions. We take care of everything else.
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Listings & photography
Professional photos and listing copy written to convert, published on Airbnb, Booking.com, VRBO and our own booking site. Calendars sync automatically, so double bookings don't happen.
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Revenue management
Rates set from local competitor data and our own booking history, updated daily through PriceLabs and checked by a person. The aim is the highest annual revenue, not a full calendar.
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Guests, start to finish
Enquiries, ID checks, check-in instructions and mid-stay questions, all handled by us 7 days a week. Self check-in means you're never on call.
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Housekeeping
Hotel-standard cleans and fresh linen between every stay, with amenities restocked each time. It's funded by the guest cleaning fee, not your income.
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Maintenance
Problems caught early and fixed by local trades we trust. You approve anything non-urgent, and you'll always know what's been done and why.
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Reviews & reporting
Every review answered, every guest rated. A live dashboard and a monthly statement show exactly what your property has earned.
Owner costs: utilities, broadband, council tax or business rates, insurance and repairs.
What do Airbnb management companies do? →What does Airbnb management cost?
A single commission on what your property earns. No monthly retainer and no hidden extras. Our rate is a percentage of each platform payout, plus VAT.
Our lowest rate. Twelve months lets your listing build reviews and ranking through every season, which is where the strongest returns come from.
Get startedA shorter first commitment at a slightly higher rate. Move to 12.5% whenever you're ready, before the six months end.
Get startedThe small print, in plain English
What commission is charged on
The payout each platform sends us after its own fees, including the cleaning fee guests pay.
What guests pay for
The guest cleaning fee covers each clean, fresh linen and towels, and amenities such as tea, coffee and toiletries.
Setup costs
£195 + VAT once, for professional photography and listing setup. An initial deep clean is billed after your first month of bookings, so it comes out of income rather than your pocket.
Your running costs
Utilities, broadband, council tax or business rates, insurance, and any repairs you approve.
Term and notice
Agreements roll on after the first term. To finish, give 30 days' written notice before a term ends. Ending mid-term carries an early termination fee, which we'll explain before you sign.
How it works
Three steps from first call to first guest. Most homes go live within two weeks of signing.
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Start here
Your free revenue estimate
A quick call about your property and goals, then a visit or photo review. You'll get an honest estimate with conservative, expected and strong figures. If we don't think it will work, we'll say so.
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Around 2 weeks
We get you ready
Sign online and hand over the keys. We take care of the deep clean, linen, photography, listings and pricing, and you sign off before anything goes live.
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Ongoing
You watch it perform
We run the day to day. You follow bookings and earnings on your dashboard, receive a statement every month and get regular performance reviews.
What our owners say
In their own words, from owners who handed us the keys.
“I no longer feel the need to keep looking over someone’s shoulder to make sure things are being done properly.”
“No grand promises, no sales pitch, just a clear understanding of what I wanted to achieve and how he thought Moa & Kin could make it happen.”
“When something needs attention, it gets dealt with. If I have a question, I get an answer.”
Read the full reviewShow less
Having put a great deal of time, effort and money into our apartment in Bath, handing the keys over to someone else to manage it was never going to be an easy decision.
What I liked about Jonny from our first conversation was his straightforward approach. No grand promises, no sales pitch, just a clear understanding of what I wanted to achieve and how he thought Moa & Kin could make it happen.
Since taking over, they’ve made a real difference. Bookings have improved, the apartment is performing well and, perhaps most importantly, I no longer feel the need to keep looking over someone’s shoulder to make sure things are being done properly.
It’s a relationship built on trust, good communication and a shared interest in getting things right. When something needs attention, it gets dealt with. If I have a question, I get an answer. It sounds simple enough, but in my experience that’s not always the case.
I’m particular about how our apartment is looked after, and I make no apologies for that. Jonny and his team understand this, which is probably why we get along so well.
I’m delighted with how things are going and very happy to recommend Moa & Kin.
“They turned it around.”
“We moved the management of our Airbnb from our previous agent to Moa & Kin, and they turned it around. Over four years on, we’re running at 70–80% occupancy all year round.”
“We believe in giving our guests the best possible service, and Jonny and his team deliver that on our behalf. We live miles away and can’t manage everything ourselves. We couldn’t have found a better partner to keep our beloved house clean and our guests happy.”
What guests say about their stays
Every review here is from a guest in a home we manage. Great stays earn better reviews, and better reviews mean higher ranking and stronger revenue for owners.
Why owners choose Moa & Kin
Hospitality people with a commercial edge.
Before Moa & Kin, Jonny spent a decade building a specialist tour operator, where every booking depended on guests leaving happy. That instinct shapes how we look after your guests and your home.
We pair it with hard commercial discipline. Richard, our operations manager, has worked inside Booking.com and at one of London's leading short let operators. You get people who care how guests are treated and what your property earns.
| Typical agency | Moa & Kin | |
|---|---|---|
| Who you deal with | A changing account team or call centre | A small team who know you and your home by name |
| Portfolio | As many properties as possible | Selective, so every home gets proper attention |
| Pricing goal | A full calendar, which often means underpricing | The highest annual revenue, reviewed daily by a person |
| Your involvement | Co-hosting that leaves cleaning or guest issues with you | 100% management. You never clean or meet guests |
| Revenue estimates | Optimistic figures to win your property | Honest figures: conservative, expected and strong |
| Reporting | Platform apps and occasional updates | Live dashboard, monthly statements and regular reviews |
Our very first client, from September 2020, is still with us.Six years and counting
That's the relationship we aim for with every owner: honest numbers, steady communication and pricing built around revenue, not a full calendar.
Weighing up your options? Read our guide to the questions to ask an Airbnb management company before you decide.
Airbnb management FAQs
What does an Airbnb management company do?
It runs your short let for you: listings, pricing, guest messages, cleaning, maintenance and reporting. With full management like ours, you don't handle any of it yourself. Our guide to what Airbnb management companies do covers it in more detail.
How much does Airbnb management cost?
Our commission is 12.5% + VAT on a 12-month agreement, or 14% + VAT on a 6-month one, charged on the payout from each platform. There's a one-off setup fee of £195 + VAT. Guests pay the cleaning fee, so cleaning doesn't come out of your income.
Which areas do you cover?
Bath, Bristol and London. Bath is where we started in 2020 and remains our home base, with local teams in each city.
How much could my property earn as a short let?
It depends on location, size, presentation, reviews and the time of year, so no honest operator can promise a figure. We give you a realistic estimate with a conservative, expected and strong case, based on comparable listings and our own booking data.
Is my property suitable for short-term letting?
Well-presented homes in good locations perform best: close to the centre, transport links or major employers, and furnished to a good standard. We'll tell you honestly if we don't think yours will work, before you commit to anything.
Do I need permission to let my property short term?
You'll need consent from your mortgage lender and insurer, and from your freeholder or management company if your lease requires it. Check your lease for any restriction on short lets. In London, whole homes can be let for up to 90 nights a year without planning permission. We'll flag anything to check during onboarding.
What's the difference between co-hosting and full management?
A co-host usually handles the listing and guest messages, while you stay responsible for cleaning, linen or maintenance. Full management means we run everything, including housekeeping, repairs and guest issues. Moa & Kin only offers full management.
How do I get paid?
Either we collect the platform payouts and pay you the balance each month with a statement, or the platforms pay you directly and we invoice our commission. We agree which suits you at onboarding.
Will a short let earn more than a long-term let?
Often, but not always. A well-run short let can earn more, but income varies through the year and running costs such as utilities and furnishing are higher. We'll compare both honestly for your property, and if a long let makes more sense, we'll say so.